Frequently Asked Questions
Everything you need to know about your Ten Little order.
What materials are used in Ten Little shoes?
We prioritize safety and comfort by using high-quality, non-toxic materials including vegan leather, natural rubber outsoles, and breathable cotton linings.
How do I find the right size for my child?
We recommend using our printable size guide or our Fit Finder tool to measure your child's feet. If you are between sizes, we suggest sizing up for growing room.
How long does shipping take?
Standard shipping typically takes 3-7 business days within the continental U.S. Expedited shipping options are available at checkout for faster delivery.
What is your return policy?
We offer a 30-day return window for all unwashed and unworn items in their original packaging. Returns are easy and can be initiated through our online portal.
Do you offer international shipping?
Currently, we only ship within the United States and Canada, but we are working hard to bring Ten Little to families worldwide very soon.
How should I clean my Ten Little products?
Most of our shoes can be spot-cleaned with a damp cloth and mild soap. For canvas styles, we recommend hand washing and air drying to maintain the integrity of the shoe.